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Spring Neck Kitchen Taps

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Need help ?

Customer Service Hours: Monday to Friday | 8:00am to 6:00pm

Phone: +32498407633
Email: support@signaturetaps.co.uk

Frequently Asked Questions

What is your returns policy?

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We understand you may change your mind from time to time, our returns policy allows 30 days for the return of unwanted items. Please note that we do not offer free returns.

For full details, please refer to our complete Returns Policy.

When will I get my order?

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We currently deliver throughout the UK.

Estimated Delivery Times :

Processing time before dispatch: 1-2 days (Monday to Friday)

Transit time after dispatch: 4-13 days (Monday to Friday)

Total estimated delivery time: 5-15 days (Monday to Friday)

Click here for more information about our Shipping & Delivery Policy

What is a mixer tap and how does it work?

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A mixer tap combines hot and cold water through a single spout, allowing you to control both temperature and flow with one handle. Designed for convenience and precision, it delivers the perfect water temperature quickly while offering a clean, modern look for any kitchen.

Are kitchen taps suitable for all types of water pressure systems?

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Our kitchen taps are designed to perform reliably with both high and low water pressure systems, ensuring smooth water flow and precise temperature control. Fully compatible with standard UK plumbing.

How do I fix a leaking or dripping mixer tap?

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If your kitchen tap develops a leak or drip, our Customer Support team is here to help. We can assist with replacement parts and provide guidance to keep your tap performing at its best.

Can I install a mixer tap myself, or do I need a plumber?

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Both options are possible. If you are an experienced DIYer with the right tools, you can install it yourself. However, we strongly recommend using a professional plumber to ensure a correct installation and to guarantee optimal performance and long-term reliability.

How do I clean and maintain my mixer tap?

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Clean regularly with a soft microfibre cloth and warm, soapy water. Avoid abrasive cleaners, scouring pads, or acidic products, as these can damage the finish. In hard water areas, gently wipe away limescale to keep your tap working smoothly.